privacy policies






Privacy Policy – Novasparke


Privacy Policy

Last updated: [Date]

Introduction

This privacy policy describes how Novasparke (hereinafter “”we””, “”us””, “”our””) collects, uses, stores and protects the personal data of its customers and users (hereinafter “”you””, “”your””). We are committed to respecting your privacy and protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

Data Controller Identity

The data controller is:

  • Name: Novasparke
  • Email: info@novasparke.com
  • Telephone: +33 4 80 95 98 35
  • Address: 15, IMPASSE DES EPINGUY, 74100 VETRAZ-MONTHOUX, France
  • SIREN Number: 838 041 341 00028

    • Types of Data Collected

    We collect the The following data:

    • Identifiers: last name, first name, email address, phone number.
    • Delivery data: postal address.
    • Payment data: information related to payment methods (credit card, Stripe, Klarna).
    • Browsing data: cookies, IP address, browser type.

    Purposes of Data Collection

    We use your personal data for the following purposes:

    • Order processing and management.
    • Customer relationship management (after-sales service, support).
    • Sending marketing communications (with your consent).
    • Analysis and improvement of our website and services.

    Legal Basis for Processing

    We rely on the following legal bases The following are the purposes for which your data is processed:

    • Contract performance (order processing).
    • Consent (marketing communications).
    • Legitimate interests (improving our services).

      • Data Retention Period

      We retain your personal data for the period necessary to fulfill the purposes for which it was collected, and in accordance with legal requirements.

      User Rights

      In accordance with the GDPR, you have the following rights:

      • Access: the right to know whether we process your data and to access this data.
      • Rectification: the right to request the correction of inaccurate data.
      • Erasure: the right to request the deletion of your data.
      • Restriction of Processing:

        • Right to request the restriction of the processing of your data.

      • Data portability: right to receive your data in a structured format and to transmit it to another data controller.
      • Right to object: right to object at any time to the processing of your data for reasons relating to your particular situation.

      To exercise these rights, please contact us at info@novasparke.com.

      Data Recipients

      Your data may be shared with:

      • Our payment partners (CB, Stripe, Klarna) for payment processing.
      • Our logistics providers for the delivery of your orders.
      • Subcontractors for specific services (e.g., hosting, marketing).

      Transfers Outside the EU

      We do not transfer your personal data outside the European Union unless it is necessary for processing your order or we have your explicit consent.

      Cookies

      We use cookies to improve your experience on our site. You can manage your cookie preferences through your browser. To learn more, please see our Cookie Policy.

      Security Measures

      We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

      Contact

      For any questions or requests regarding this privacy policy, please contact us at info@novasparke.com.